threesixty wins 'IFA Support Provider of the year 2010' Award
At the Professional Adviser Awards dinner in London on the 21st January, threesixty received the prestigious “IFA Support Provider of the Year” award.
The process of selecting the winner of this award involved a panel of judges reviewing the service offerings of the various support providers and speaking to randomly selected users of services. This is complemented by a ballot of IFA subscribers to PA magazine.
Because threesixty’s service is built around working closely with a select number of IFA firms it is clearly difficult to win any award based on a “first past the post” voting system.
threesixty would like to thank all clients who voted and/or were interviewed by the judges; your endorsement of our service is, genuinely, very much appreciated and we will continue to endeavour to maintain and, indeed, further enhance our services to you.
Citywire® Research on threesixty
In January 2010, Citywire conducted its own nationwide, unbiased telephone interviews amongst threesixty’s client firms reporting on the efficiency of our support services. Each interview was constructed to ensure open ended responses, extracting the most prominent impressions and opinions each respondent had of our firm.
Below are extracts from Citywire's research. Each respondent’s identity has been kept confidential. There were no negative comments in any of the feedback.
“threesixty really knows the industry and has set the standard for the way a modern practice adviser should run”.
"Relationship management and service levels are second to none, They very much fit with the direction I want to take my business in”
“a ‘diamond’ in the industry by setting service levels to a whole new standard”
“The range of services available is truly fantastic, possibly the greatest amount any business to business support services has in any one place”
“everything we have asked for has been delivered. We haven’t heard of any problems with other advisers who use threesixty”
“The threesixty brand and reputation makes them stand out from the crowd”
“threesixty are a second to none in business . . . forward thinking. They are ready to help us with the challenges ahead”
“The execution and delivery of their services is always excellent. Now we expect a super level of service and they still never fail to impress”
The culture of their business fits with what we are trying to do. We like to think we provide a similar level of service to all our clients and getting equivalent levels of service back as a ‘consumer’ is very refreshing”
“There are few businesses we deal with that have these levels of proficiency, efficiency and quality threesixty are able to provide. We value them highly and save us a lot of time and money by allowing us to streamline our own operations. Running our business has never been so easy since deploying the services of threesixty”
Reproduced Courtesy of Citywire 2010